The store I would like to do my survey with is Charming Charlie’s. Sydney the store manager is my point of
contact at the Fashion Show Mall location.
We had a scheduled meeting for last week however she had the corporate
officials come in last week so we had to reschedule our meeting for this week. I would like to interview her as to what
challenges she would like to overcome with her price points and how we can
increase her point of sale in the already successful store.
Right now the store is divided up by color and the color
family which can sometimes create tunnel vision with the customer. Corporate lays out all of the stores, so that
all the stores are the same and you can go in any store anywhere in the United
States and it looks and feels the same. This means that the store manager has
no control over the layout of the store.
Everything is sold by its prospective color. It is my proposal that the sales associates
learn to better coordinate color and the items so that they would be able to
increase their sales.
This would be a training issue with the sales
associates and possibly learning or cross training coordinating colors and
which colors look best or compliment additional colors. This would help to promote diversity in the
store with different color associated with accessories and different looks that
could be combined in different coordinating colors. For instance if someone
were to purchase a purse with a pink and yellow flower pattern the sales person
would not only be able to coordinate pink and yellow but possibly add green to
the mix because of the green foliage behind the flowers, thus making the color
combinations of yellow and green along with green and pink as well as pink and
yellow and this would give the customer several different looks as well as
increase the individual sales
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